• I'd like to submit a refund request because I cannot use my ticket or reservation for one of the covered reasons.

    To submit a refund request for your event ticket, registration, or reservation cost due to a covered reason, please click below.

  • I changed my mind or accidentally purchased refund protection and would like a refund for only the refund protection cost.

    You can void your refund protection and receive a refund for only the protection cost within the terms provided in your coverage. We will not cancel your ticket or reservation, but it will not be refundable anymore. To void your refund protection, please click below.

  • I'd like to review my refund protection order details.

    To review your confirmation of coverage, please click below.

  • Additional Information

    To view answers to frequently asked questions, please click below.